旅游英语情景对话:投诉抱怨

2017-03-20

如果想要出国旅游,那就有必要学习一些常用旅游情景对话,那么你想学习一些有关投诉的常用旅游英语口语吗?下面小编为大家带来投诉抱怨旅游英语情景对话,欢迎大家学习!

投诉抱怨旅游英语情景对话一

A:Housekeeping. May I help you?

A:房务管理部。我能为您服务吗?

B:Yeah, the people in the next room are a little loud. Could you do something about it?

B:是的,隔壁房间的客人有点吵。你可以帮我处理一下吗?

A:Of course. What room are you in , sir?

A:当然。先生,请问您在哪一间房?

B:I'm in Room 215.

B:我在215号房。

A:And do you know which room the noise is coming from?

A:您知道噪声是从哪间房传来的吗?

B:I don't know the number, but it's definitely the room that's next to the stairs.

B:我不知道房问号码,但一定就是楼梯旁边的那间。

A:Thank you. We'll take care of it. Please let us know if there's anything else we can do to make your stay more comfortable.

A:谢谢您,我们会处理的。为了让您住得更舒适,如果您有其他任何我们可以为您服务的,请您告诉我们。

B:OK.thanks. I really appreciate it.

B:好的。谢谢。真的很感谢你。

投诉抱怨旅游英语情景对话二

A:Maintenance Department. May I come in?

A:维修部。我可以进来吗?

B:Come in , please.

B:请进。

A:Did you call us?

A:是您给我们打电话的吗?

B:Yes. The television is not working properly.

B:是的。这个电视有些毛病。

A:What's the problem?

A:有什么问题?

B:The remote control doesn't work. I turned on the television , but I can't change the channel.

B:遥控器有问题。我把电视打开了,但是我无法换台。

A:Let me have a look. I think the batteries should be changed. Let me replace them with new ones. Now, it's working.

A:让我看看。我想电池可能该换了。我换上新的。好,现在行了。

B;That's great.

B:太好了。

A:Is there anything else I can do for you?

A:还有什么其他问题吗?

B:No , thanks.

B:没有了。

A:If you have any problems,just call us.

A:如果有问题,请给我们打电话。

B:OK. Thank you.

B:好的。谢谢。

投诉抱怨旅游英语情景对话三

A:Room Service. May I help you?

A:房间服务。有什么可以效劳?

B:This is Room 603. I'm afraid that the heating system doesn't work. It's very cold here.

B:这是603号房。好像是暖气系统坏了,这里很冷。

A:Have you switched on the radiator?

A:您有没有开暖炉?

B:Yes. I have switched it on for a long time. The room is still very cold.

B:有,我已开了很长时间了,但房间依然很冷。

A:We're terribly sorry for that. We'll send our staff io fix it now. Or do you want to change your room?

A:真是对不起。我们会派员工去维修。或者您想调房吗?

B:I prefer not to move first.

B:我暂时不想调房。

A:OK. Is it convenient for us to come now?

A:好的。我们现在就来您方便吗?

B:Yes , please.

B:方便。

投诉抱怨旅游英语情景对话四

A:Good morning,Maintenance Department.

A:早上好,工程部。

B:Hello. I'm having a problem with my air conditioner.

B:你好。我的空调机出毛病了。

A:Which air conditioner?

A:哪里的空调机?

B:The one in the bedroom.

B:在卧室里的那台。

A:What seems to be the problem?

A:请问是什么毛病?

B:There's no cold air coming out.

B:没有冷气。

A:May I have your room number,please?

A:请问您的房间号码?

B:512.

B:512.

A:OK,we'll send someone up to check it.

A:好的,我们派人上去检查一下。

B:I'm going out right now. But that's all right, you can come when I've gone.

B:我正要出去。不过没关系,你们可以在我走以后来。

A:Fine. The housekeeper will open the door and stay in the room with the repairmen.

A:好的,服务员会打开房间门并和修理工一起待在您的房间。

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