办公接电话日常英语

2017-03-18

下面是小编整理的办公接电话日常英语,希望对大家有帮助。

电话英语中最基本的就是打电话和接电话,而中文和英文在电话用语方面更是有着很大的区别,比如,我们中文中如果是接电话会说:我是某某人,请讲,所以对应的英语翻译是:i am --.speaking,please。但是英语却不是这样的,正确的英语是:This is --speaking。

我们先通过以下三段对话来了解一下这方面的差异:

Dialogue A

A:Hello?

B:Hello.is this 4474716?I'd like to speak to Mr.Wang,please?

A:I'm sorry.Mr.Wang is out right now.

B:May I know when he'll be back?

A:I don't know,but he will certainly be back for lunch.This is his wife speaking.Can I take a message for him?

B:Thank you,Mrs.Wang.Please tell him to be at the airport one hour before tomorrow afternoon.

A:Very good.I'll let him know as soon as he comes back.But,may I have your name,please?

B:This is Lin Ming.Thank you.Bye.

A:Good-bye.

Dialogue B

A:Good morning.

B:Good morning.This is Li Gang here I'm calling from New York in America.

A:How can I help you?

B:I'm trying to get hold of Mr.Chen.Is he available?

A:I'll just find out for you,sir… Hello,are you still there? Unfortunately,Mr.Chen is not available at the moment.Would you like me to put you through to Mr.Li?

B:Yes,please.That's very kind of you.

A:You're welcome.

Dialogue C

(A:Jane B:Mary C:Sue)

A:Hello!

B:Hello! Good morning.Who is that speaking?

A:It's Jane.I'm so sorry that I made such an early phone call.

B:It's nothing.Who do you wish to talk to?

A:Is Sue James in?

B:Sue!Jane wants you on the phone.

A:Hello!Is Sue there?

C:Yes,speaking.

A:Oh,sorry,I'm afraid I won't attend the meeting this morning.Last night I had a sore throat and I started getting bot.

C:Do you have a temperature?Have you taken it?

A:No,haven't yet.

C:Don't worry about the meeting.You'd better go to see a doctor.I wish you will soon be well.

A:Thank you,Sue.Bye.

B:Bye.

通过以上三段小对话,我们了解了电话英语的一些基本的口语用法和表达。下面我们来学习一下电话英语中的一些常用的词汇。

Words and Expressions

available a.可得到的,可达到的

airport n.机场,航空站

New York n.纽约

unfortunately ad.不幸地,遗憾地

welcome a.受欢迎的

attend vt.出席,参加

sore a.痛的,疼痛发炎的

throat n.咽喉,喉咙

America n.美国

see a doctor 看医生,就诊

put through (电话用语)把……接通

最后我们来复习一下电话英语中接听电话一些口语用语:

1.Hello,is this 4474716? 喂,是4474716号吗?

2.I'd like to speak to Mr.Wang. 我想和王先生讲话。

3.I'm sorry.Mr.Wang is out right now. 对不起,王先生现在不在。

4.May I know when he'll be back?您能告诉我他什么时候回来吗?

5.This is his wife speaking. 我是他的妻子。

6.Can I take a message for him?要我转告吗?

7.May I have your name,please?请问您是谁?

8.Is he available? 他能接电话吗?

9.I'll just find out for you.我给您看看他在不在?

10.Hello,are you still there?喂,您没挂断吧?

11.Who is that speaking?请问您是谁?

12.I'm so sorry that I made such an early phone call.对不起我这么早打电话。

13.Who do you wish to talk to?您要找谁呀?

14.Is Sue James in?休·詹姆斯在吗?

15.Hello!Is Sue there?喂!是休吗?

16.Yes,speaking.是的,我就是。

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