关于沟通技巧的英语美文
沟通是一把双刃剑,沟通顺畅,对双方彼此都大有裨益;沟通不顺畅其情形就会出现逆转,使彼此不免陷入尴尬境地,与人与己都不利。下面是小编整理的关于沟通技巧的英语美文,欢迎阅读!
关于沟通技巧的英语美文篇一
专家教你练就沟通达人
Most of us have situations where we find it difficult to communicate. Improving your communication technique, and being comfortable speaking to people is extremely important. Watch our top tips for being a better communicator.
我们大部分人都会遇到难以与人沟通的境况。提高沟通技巧,与人更加舒适地对话是极其重要的。怎样更好地与人交流呢?以下是我们的一些建议。
Step 1: Use open-ended questions
1.提问可以自由回答的问题
For conversation to flow well, it's important to ask open questions, these often start with ‘how', ‘when', ‘why' etc. An open question is something like: "What sort of things do you do in your spare time?"This really gets the conversation flowing. Try to avoid asking closed questions. These are questions that can be answered with yes or no answer, such as: "Do you like films?"Closed questions tend to kill the conversation.
为了使对话更加顺畅地进行,提问一些随意回答的问题是非常重要的。这些问题通常以“怎样”,“何时”,“为什么”等词语开始。“你在业余时间喜欢做什么?”这种随意回答的问题可以使对话非常顺畅地进行。不要提问答案特定的问题。这种问题的答案只能是“是”或者“不是”。例如:“你喜欢看电影吗?”答案特定的问题通常是对话的终结者。
Step 2: Active Listening
2.积极地倾听
People speak at 100 to 175 words per minute (WPM), but they can listen intelligently at up to 300 words per minute. Since only a part of our mind is paying attention, it is easy to go into mind drift - thinking about other things while listening to someone. The cure for this is active listening - which involves listening with a purpose. It may be to gain information, obtain directions, understand others, solve problems, share interest, see how another person feels, show support, etc. It's also important to give feedback to show yourself and the other person that you've understood what they've said. Do this by summarising and repeating what you heard.
人们每分钟可以说出100至175个单词,但是能够听到的单词却多达300个。因为我们只有部分思维能够集中注意力,听别人说话的时候非常容易走神。这种情况的解决方法是积极地倾听——包括有目的地倾听,可以是获取信息,获得指引,理解他人,解决问题,分享兴趣,了解别人的感受,表达支持等等。同时,向自己和他人做出反馈,表达自己已经明白了他的讲话也是非常重要的。概括或重复自己听到的内容可以做到这一点。
Step 3: Create a 'cocoon'
3.想像与外界隔离
If you're finding it particularly difficult to concentrate on what someone is saying, try to imagine a “cocoon” around you and the person you're listening to. Imagine that the cocoon is blocking out all outside distractions, so you can really focus on what they're saying. Try repeating their words mentally as they say it - this will reinforce their message and help you control mind drift.
如果你发现集中精力倾听对方说话特别困难,可以试着想象你和说话者周围有一个“蚕茧”。想像这个蚕茧将你们完全和外界隔离,这样你就可以真正地集中精力倾听对方说话的内容。试着在脑海中复述他们讲述的内容——这样可以将他们传达的信息强化,帮助你控制走神的倾向。
Step 4: Engage with the other person
4.与对话者互动
When someone is trying to get your attention, or engage you in conversation don't turn your back on them, or answer over your shoulder. Instead, turn and face them, engage with them. Good communication is when you really engage. When you are talking to people observe your body language and your tone of voice. Remember to use open strong gestures, look people in the eye and smile when you talk unless you are complaining about something.
当某人试图引起你的注意,或者希望你加入对话的时候,不要背对着他们,也不要扭头回答,而应该转身面向说话者,与他们面对面地互动。你真正参与的时候才能进行良好的沟通。当你和人说话的时候,注意你的身体语言和说话的语气。记住,当你和别人说话的时候,姿势一定要坦率,直视对方的眼睛并保持微笑,除非你在抱怨某件事。
Step 5: Assumptions
5.假设
Don't assume you know the other person's thoughts and feelings. Learn to identify when you do this. It normally occurs when the facts aren't present to support your belief, so always check with the other person what they mean when they say something.
不要假定你理解对方的想法和感受。当你这样做的时候你要学会鉴别。这种情况通常发生在事实并不支持你的想法的时候。所以,当别人说话的时候,一定要注意向对方求证。
Step 6: Antagonistic sentences
6.避免使用敌对的语句
If you need to talk to someone about a difficult topic then avoid using sentences like “You should know me better”, “Why are you trying to upset me?”, “You've never understood me”, “I thought we were going to enjoy ourselves”. These are antagonistic sentences, and are not productive in any way and will just ensure there is a conflict.
如果你要跟别人探讨一个比较困难的话题,避免使用“你应该更好地了解我”,“你为什么要打击我呢”,“你从来都不理解我”,“我原本以为我们会相处的很愉快”等语句。这些都是敌对性的语句,不会产生任何好的效果,而只会引发冲突。
关于沟通技巧的英语美文篇二
怎样练就沟通技巧 注意说话方式
Communicating is something we all do, day in, day out. Whether we are aware of it or not,people are picking up cues from us about what we're like, what we're saying to me and a lot ofit, most of it is, without words.
沟通是我们所有人每天都在做的事情。无论我们有没有意识到,人们从我们身上找到线索,了解到我们是什么样的人,我们想说什么,而且大部分情况下是不需要语言的。
When you walk into a room, or when you meet someone, or come across someone new, they'rebe making instant decisions about who you are and what you're like, not based on particularlywhat you're saying, but more on what you're doing. They'll be looking at your nonverbalcommunication to begin with, so how you hold yourself. Make sure your nonverbalcommunication is strong.
当你走进一个房间,或者跟某个人碰面,或者遇到以前不认识的人,他们都会立即做出判断,你是谁,你是什么样的人,不是根据你说的话,而是通过你的行为。他们观察的是你的非语言沟通技巧,也就是你的行为。确保你的非语言沟通技巧比较坚决。
How do you do this? You look someone in the eye. You smile. You look pleased to see them,and open.
怎样才能做到这一点呢?直视对方的眼睛。微笑。看上去见到他们非常高兴。
Be open to what they're saying and listen. You can mirror that body language to get somereport going. But staring and looking at someone right in the eye and really being pleased tohear what they got to say would immediately open up great communication channels.
积极倾听他们所说的话。你可以用身体语言做出一些反应。但是盯着他们,直视他们的眼睛,对他们说的内容表示高兴,这样可以立即打开沟通渠道。
How to communicate well involves really clear about what it is and you can deliver any messageto anyone about anything and make them feel good, simply by being in a kind space whenyou're talking and really fully attending to the person you're talking. This will help enormously.It matters less about what you say, and much more about how you say it, as to how it will bereceived.
怎样进行良好的沟通,包括要把内容表达清楚,能够向任何人传达关于任何事情的任何信息,并且让他们感觉到舒服,很简单,只要以友好专注的方式跟他们对话就可以了。这可以起到很大的帮助。你说的是什么并不重要,重要的是你说话的方式,以及他们收到信息的方式。
We know that people can really wind us up or make us really happy depending on how they talkto us. So, when you communicate to people, be clear, come from a kind, confident space,and be glad to talk to them, and they'll pick this up, stronger than your words. And whenyou're considering what you're speaking to people about, be really clear, be really gentle, andsay what you mean, and mean what you say.
我们知道,人们可以使我们勃然大怒,也可以使我们非常高兴,这完全取决于他们对我们说话的方式。所以,当你跟人们沟通的时候,一定要以温和自信的方式,跟他们说话一定要感到很高兴,这比你的语言更加有效。当你正在考虑对人们所说的话的时候,一定要清楚,一定要温和,一定要说到做到。
That's the essence of great communication. Developing good communication skills is animportant part of everyday life. With practice, it can be done well.
这是良好的沟通的精髓。练就良好的沟通技巧是日常生活的重要部分。通过练习,你可以做的很好。
关于沟通技巧的英语美文篇三
注重沟通技巧 让调皮小孩乖乖听话
Life coach and personal trainer Georgina Burnett teaches viewers how to talk to children andkeep them really engaged to what you have to say.
生活教练和个人训练员Georgina Burnett教给观众怎样跟小孩讲话,让他们认真听你的话。
In this video, I am going to tell you how to talk so kids will listen. The most important thing youneed to do is talk to them as if you are talking to fellow adults. If you patronize children or youtalk down to them, they're less inclined to listen to you.
在这段视频中,我要告诉大家怎样说话小孩才能听你的话。最重要的跟他们说话的语气要像和大人说话一样。如果你摆出屈尊俯就或者居高临下的样子,他们不可能听你的话。
This may even mean bringing yourself down to their level somaybe crouching down or sitting on a seat so you are nottowering above them. Talk with energy, with animation, youwouldn't be interested in somebody who seemed dead poundabout what they're saying, and neither will children. Show thatexpression in your face, smile when necessary and really lightup your eyes so that you can show that you are passionateabout what you are talking about and then they will think thatthey need to be,too.
这甚至意味着把自己降低到和他们同样的高度,可以蹲下来或者坐下来,让自己不要比他们高。充满激情,充满生气地和他们说话,你不喜欢和非常死板的人说话,小孩也是如此。面部表情生动一点,必要的时候笑一下,双眼一定要有光芒,这会显示你对自己说话的内容充满激情,让小孩觉得他们也应该积极一点。
Always keep eye contact. It's so important to ensure that an audience is engaged andinterested and it's just the same with children. Use visual aids like pictures or diagrams, useauditory aids like music.
时刻保持眼神交流。这能够确保听者认真倾听,对你的话感兴趣,小孩也是这样。使用一些可以看得到的辅助工具,例如图画图表,或者声音辅助工具,例如音乐。
Get them moving, get them dancing, get them fully involved and you'll find that they really wantto listen to what you're saying. Ask them questions so that they feel involved and use familiarsimiles, so situations that are comfortable for them and familiar to them rather than to an adultor to you specifically. And that is how to talk so kids will listen.
让他们运动,让他们跳舞,让他们充分参与,你会发现他们非常乐意听你说话。问他们问题,这样他们会感到自己也参与其中,展现给他们熟悉的微笑,这样会让他们感到舒适熟悉。以上就是怎样让小孩听你说话的技巧。