关于电话英语口语精选
考查学生的英语口语能力是英语教学评价的重要组成部分之一,进行口语能力测试能提高对教学的反拨作用,促进学生英语综合能力的全面发展,在英语教学评价中实施英语口试势在必行。小编整理了关于电话英语口语,欢迎阅读!
关于电话英语口语一
1.接电话必备第一句:自报家门
经典表达:
Hello, ABC Company. This is XXX. How may I help you?
您好,ABC公司,我是XXX。有什么可以帮您吗?
举一反三:
Good morning. ABC Company. This is XXX speaking. May I help you?
Thank you for calling. You’ve reached ABC Company. This is XXX.
2.接电话必备第二句:Ta不在,请稍等片刻。
经典表达:
XXX is not available at the moment. Could you hold for a few minutes please?
XXX现在无法接听您的电话,您能稍等片刻吗?
举一反三:
XXX is with a client now. Would you mind holding for a moment?
XXX is currently unavailable. Can you please hold for a moment?
We’re experiencing a high volume of calls. Would you please hold?
3.接电话必备第三句:我为您转接。
经典表达:
I’ll transfer your call to XXX.
我将为您转接到XXX.
举一反三:
I’ll transfer you over to XXX’s line.
I’ll put you through.
I’ll put XXX on the phone.
I’ll get XXX for you.
I’ll connet you.
4.接电话必备第四句:稍后再打给您。
经典表达:
Would you leave your name and number and I can call you back?
您能留下您的姓名和电话吗?我稍后再打给您?
举一反三:
Do you have a number I can reach you back at?
I’ll be glad to return your call if you will leave your name and number。
5.接电话必备第五句:您需要留个口信吗?
经典表达:
May I take a message for you?
我能为您留个口信吗?
举一反三:
Can you leave a message?
Would you like to leave a message?
Can I transfer you to XXX’s voice mail?
注:留言内容一般要包括以下几个方面。(1)致电人姓名,(2)致电人公司名称,(3)致电人电话号码/分机号,(4)留言的日期和时间,(5)收到留言后需要做出的回应(回拨电话还是等候致电人第二次打入),(6)留言记录者签名(以防收到留言的人有任何不明白的地方可以再沟通确认)。
6.接电话必备第六句:您能再重复一遍吗?
经典表达:
Would you repeat that please?
请您再重复一次好吗?
举一反三:
I beg your pardon?
Would you say it once more please?
Could you repeat what you just said?
7.接电话必备第七句:感谢致电,结束通话
经典表达:
Thank you for your calling, have a nice day.
感谢致电,祝您度过愉快的一天。
举一反三:
Thank you for calling, goodbye.
Thank you very much, goodbye.
关于电话英语口语二
电话留言
Hello, it’s Marry available(有空)?
你好,Marry现在有空吗?
No, she’s in the meeting right now.
不,她现在在开会。
Can you give her a message for me?
你能帮我给她留个言吗?
Certainly.
当然。
This is Bob in the accounting, tell her I have her check.
我是会计部得Bob,我这里有她的一张支票。
I’ll give her the message.
我会转告她的。
关于电话英语口语三
订机票或火车票
1 do i have to make a reconfirmation?
我还要再确认吗?
2 is there any earlier one?
还有更早一点的吗?
3 could you tell me my reservation number, please?
请你告诉我我的预订号码好吗?
4 can i get a seat for todays 7:00 a.m. train?
我可以买到今天上午7点的火车座位吗?
5 could you change my flight date from london to tokyo?
请你更改一下从伦敦到东京的班机日 期好吗?
6 is there any discount for the usa railpass?
火车通行证有折扣吗?
7 may i reconfirm my flight?
我可以确认我的班机吗?
8 are they all non-reserved seats?
他们全部不预订的吗?
9 do i have to reserve a seat?
我一定要预订座位吗?
10 may i see a timetable?
我可以看时刻表吗?
11 how long will i have to wait?
我要等多久呢?
12 which would you prefer, a smoking seat or a non-smoking seat?
你喜欢哪种,吸烟座还是禁烟座呢?
13 do you have any other flights?
你们有其他航班么?
14 when would you like to leave?
你准备什么时候启程?
15 can i reconfirm by phone?
我能电话确认吗?
16 where can i make a reservation?
我到哪里可以预订?
17 do i need a reservation for the dining car?
我需要预订餐车吗?
18 how many more minutes will it take for the train to arrive?
火车还要多少分钟就要到达呢?
19 is this a daily flight?
这是每日航班吗?
20 excuse me. may i get by?
对不起,我可以上车吗?