关于电话英语口语精选

2017-06-17

考查学生的英语口语能力是英语教学评价的重要组成部分之一,进行口语能力测试能提高对教学的反拨作用,促进学生英语综合能力的全面发展,在英语教学评价中实施英语口试势在必行。小编整理了关于电话英语口语,欢迎阅读!

关于电话英语口语一

1.接电话必备第一句:自报家门

经典表达:

Hello, ABC Company. This is XXX. How may I help you?

您好,ABC公司,我是XXX。有什么可以帮您吗?

举一反三:

Good morning. ABC Company. This is XXX speaking. May I help you?

Thank you for calling. You’ve reached ABC Company. This is XXX.

2.接电话必备第二句:Ta不在,请稍等片刻。

经典表达:

XXX is not available at the moment. Could you hold for a few minutes please?

XXX现在无法接听您的电话,您能稍等片刻吗?

举一反三:

XXX is with a client now. Would you mind holding for a moment?

XXX is currently unavailable. Can you please hold for a moment?

We’re experiencing a high volume of calls. Would you please hold?

3.接电话必备第三句:我为您转接。

经典表达:

I’ll transfer your call to XXX.

我将为您转接到XXX.

举一反三:

I’ll transfer you over to XXX’s line.

I’ll put you through.

I’ll put XXX on the phone.

I’ll get XXX for you.

I’ll connet you.

4.接电话必备第四句:稍后再打给您。

经典表达:

Would you leave your name and number and I can call you back?

您能留下您的姓名和电话吗?我稍后再打给您?

举一反三:

Do you have a number I can reach you back at?

I’ll be glad to return your call if you will leave your name and number。

5.接电话必备第五句:您需要留个口信吗?

经典表达:

May I take a message for you?

我能为您留个口信吗?

举一反三:

Can you leave a message?

Would you like to leave a message?

Can I transfer you to XXX’s voice mail?

注:留言内容一般要包括以下几个方面。(1)致电人姓名,(2)致电人公司名称,(3)致电人电话号码/分机号,(4)留言的日期和时间,(5)收到留言后需要做出的回应(回拨电话还是等候致电人第二次打入),(6)留言记录者签名(以防收到留言的人有任何不明白的地方可以再沟通确认)。

6.接电话必备第六句:您能再重复一遍吗?

经典表达:

Would you repeat that please?

请您再重复一次好吗?

举一反三:

I beg your pardon?

Would you say it once more please?

Could you repeat what you just said?

7.接电话必备第七句:感谢致电,结束通话

经典表达:

Thank you for your calling, have a nice day.

感谢致电,祝您度过愉快的一天。

举一反三:

Thank you for calling, goodbye.

Thank you very much, goodbye.

关于电话英语口语二

电话留言

Hello, it’s Marry available(有空)?

你好,Marry现在有空吗?

No, she’s in the meeting right now.

不,她现在在开会。

Can you give her a message for me?

你能帮我给她留个言吗?

Certainly.

当然。

This is Bob in the accounting, tell her I have her check.

我是会计部得Bob,我这里有她的一张支票。

I’ll give her the message.

我会转告她的。

关于电话英语口语三

订机票或火车票

1 do i have to make a reconfirmation?

我还要再确认吗?

2 is there any earlier one?

还有更早一点的吗?

3 could you tell me my reservation number, please?

请你告诉我我的预订号码好吗?

4 can i get a seat for todays 7:00 a.m. train?

我可以买到今天上午7点的火车座位吗?

5 could you change my flight date from london to tokyo?

请你更改一下从伦敦到东京的班机日 期好吗?

6 is there any discount for the usa railpass?

火车通行证有折扣吗?

7 may i reconfirm my flight?

我可以确认我的班机吗?

8 are they all non-reserved seats?

他们全部不预订的吗?

9 do i have to reserve a seat?

我一定要预订座位吗?

10 may i see a timetable?

我可以看时刻表吗?

11 how long will i have to wait?

我要等多久呢?

12 which would you prefer, a smoking seat or a non-smoking seat?

你喜欢哪种,吸烟座还是禁烟座呢?

13 do you have any other flights?

你们有其他航班么?

14 when would you like to leave?

你准备什么时候启程?

15 can i reconfirm by phone?

我能电话确认吗?

16 where can i make a reservation?

我到哪里可以预订?

17 do i need a reservation for the dining car?

我需要预订餐车吗?

18 how many more minutes will it take for the train to arrive?

火车还要多少分钟就要到达呢?

19 is this a daily flight?

这是每日航班吗?

20 excuse me. may i get by?

对不起,我可以上车吗?

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