办公室接电话英语口语

2017-05-15

英语现在已经发展成为一个在世界范围内使用最广泛的语言。英语作为英美文化信息的载体和表现形式,一度深深地烙上了英美独有的文化印记。小编精心收集了办公室接电话英语口语,供大家欣赏学习!

办公室接电话英语口语1

电话留言

Hello, it’s Marry available(有空)?

你好,Marry现在有空吗?

No, she’s in the meeting right now.

不,她现在在开会。

Can you give her a message for me?

你能帮我给她留个言吗?

Certainly.

当然。

This is Bob in the accounting, tell her I have her check.

我是会计部得Bob,我这里有她的一张支票。

I’ll give her the message.

我会转告她的。

办公室接电话英语口语2

Making a Phone Call

您好,XX公司。您有什么事?

XX Company.Can I help you?

A: ABC Company.Can I help you?

B: Yes,Mr.Lee,please.

我是XX公司的XX。

This is XX of XX company.

A: Hello,this is Sophie of P&G.

B: Yes,how may I help you?

请问XX在吗?/我找XX。

May I speak to XX?

A: May I speak to Ms.Austin?

B: Sorry,shes at lunch.

留言的办公室日常英语口语

leave a message

A: He isnt here now,would you like to leave a message?

B: Please tell hI'm to give me a call.

转告

take a message

A: The manager is at the meeting,can I take a message?

B: Please tell hI'm Tom called.

请问您怎么称说?

Who shall I say is calling?

=May I have your name?

=Whos calling,please?

A: Who shall I say is calling?

B: James Henry,from London.

接电话

get the phone

A: I'm busy now.Can someone get the phone?

B: OK.I got it!

接通…的电话

put sb.on

A: Could you put hI'm on?

B: One moment,please.

办公室日常英语口语表达为…接通电话

put sb. through

A: Would you put me through?

B: OK,Ill get you the person in charge.

请不要挂断。

hang on =hold on

A: Hang on please.Ive asked hI'm to receive the call.

B: Sure,thank you.

他正在接电话。

He is on the phone.

=He is on the other line.

A: May I speak to Mr.Ding?

B: He is on the phone now.

过一会儿打过来

call back later

A: I'm in the middle of something.Could you call back later?

B: No problem,Ill call you this afternoon.

请给我回电话。

call me back

A: Could you have her call me back please?

B: OK,Ill let her know.

请转分机8096。

Extension 8096,please.

A: Extension 8096,please.

B: One moment while I connect you.

挂断电话

hang up the phone =get off the phone

A: Tell hI'm to come tomorrow.

B: He has just hung up the phone.

电话会议

telephone conference

A: There is a telephone conference you need to attend this afternoon.

B: I got it,thanks!

打国际长途

make/place an international call

=call overseas

A: Id like to make an international call.

B: Whats the number?

对方付费电话

collect call

A: I need to make a collect call.

B: Just one second,I will connect you.

你太太的电话。

Its your wife calling.

=Your wife is on the phone.

A: Its your wife calling.

B: Please tell her Ill be right with her.

你的电话

There is a call for you.

=You have a call.

A: Mr.Smith,there is a call for you.

B: Thank you.Ill take it here.

打电话求援

call for help/assistance

A: It seems we should call for help.

B: Yes,tell them to hurry.

稍等。

Just a moment. =Hold on,please.

A: Hello,thank you for calling Mail Company.This is Adam speaking,how may I help you?

B: Hello,I would like to speak to your manager of human resources,please.

A: Just a moment,Ill check to see if she is at her desk.May I tell her who is calling?

B: This is Catherine from Pingan Insurance.I'm calling in regards to our meeting next Monday.

(电话)联系上…

get hold of sb.= get in touch with sb.

A:Hello,Bill, Daisy speaking.What can I do for you?

B: Hello,Miss Daisy.So glad to get hold of you.

I have an unexpected department meeting next Monday.

Is there any possibility we can move our appointment for that day to Thursday?

我想电话确认。

I'm calling to confirm/check again.

A: Hello.This is Emma.Who is calling please?

B: This is Adam of Mail Company.

I'm calling to confirm whether you are still available for the reception held by our company next Monday.

我打电话是想…

I'm calling to...

A: Good afternoon,Mr.Joseph.This is Amy of Mail Company.

I'm calling to see if its possible for you to meet me sometime tomorrow.

B: Ok,would it be convenient for you to come in at 10 a.m.?

我没听清。

I didnt quite catch that.

办公室日常英语口语对话小例子A: I'm sorry,I didnt quite catch that,could you please repeat the number?

B: No problem,my office number is 82793796.

办公室接电话英语口语3

1.接电话必备第一句:自报家门

经典表达:

Hello, ABC Company. This is XXX. How may I help you?

您好,ABC公司,我是XXX。有什么可以帮您吗?

举一反三:

Good morning. ABC Company. This is XXX speaking. May I help you?

Thank you for calling. You’ve reached ABC Company. This is XXX.

2.接电话必备第二句:Ta不在,请稍等片刻。

经典表达:

XXX is not available at the moment. Could you hold for a few minutes please?

XXX现在无法接听您的电话,您能稍等片刻吗?

举一反三:

XXX is with a client now. Would you mind holding for a moment?

XXX is currently unavailable. Can you please hold for a moment?

We’re experiencing a high volume of calls. Would you please hold?

3.接电话必备第三句:我为您转接。

经典表达:

I’ll transfer your call to XXX.

我将为您转接到XXX.

举一反三:

I’ll transfer you over to XXX’s line.

I’ll put you through.

I’ll put XXX on the phone.

I’ll get XXX for you.

I’ll connet you.

4.接电话必备第四句:稍后再打给您。

经典表达:

Would you leave your name and number and I can call you back?

您能留下您的姓名和电话吗?我稍后再打给您?

举一反三:

Do you have a number I can reach you back at?

I’ll be glad to return your call if you will leave your name and number。

5.接电话必备第五句:您需要留个口信吗?

经典表达:

May I take a message for you?

我能为您留个口信吗?

举一反三:

Can you leave a message?

Would you like to leave a message?

Can I transfer you to XXX’s voice mail?

注:留言内容一般要包括以下几个方面。(1)致电人姓名,(2)致电人公司名称,(3)致电人电话号码/分机号,(4)留言的日期和时间,(5)收到留言后需要做出的回应(回拨电话还是等候致电人第二次打入),(6)留言记录者签名(以防收到留言的人有任何不明白的地方可以再沟通确认)。

6.接电话必备第六句:您能再重复一遍吗?

经典表达:

Would you repeat that please?

请您再重复一次好吗?

举一反三:

I beg your pardon?

Would you say it once more please?

Could you repeat what you just said?

7.接电话必备第七句:感谢致电,结束通话

经典表达:

Thank you for your calling, have a nice day.

感谢致电,祝您度过愉快的一天。

举一反三:

Thank you for calling, goodbye.

Thank you very much, goodbye.

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